The Hotel Contessa The Hotel Contessa, 306 W Market St, San Antonio, TX 78205, USA

Introduction / Description

Situated on the River Walk, this upscale all-suite hotel is 1 block from the Briscoe Western Art Museum and a 10-minute walk to the Alamo. 

The refined suites with colorful Spanish flair offer river or city views, flat-screen TVs and free Wi-Fi, plus granite-topped desks and separate living areas with pull-out sofas. Room service is available.

Amenities include a heated rooftop pool and hot tub with city views, a 24-hour exercise room and a full-service spa (surcharge). There’s also a Spanish-themed tapas restaurant, a cocktail bar and a coffee shop.

Arrival & Car Parking

• Accessible Parking is avaialble.

Entrance & Reception

• Main entrance is accessible by double doors that easily open
• Pathway to hotel registration desk is accessible to wheelchair guests and features a lower shelf convenient for guests with disabilities 
• Hotel registration desk is accessible
• Pathway to concierge desk is accessible
• Concierge desk is accessible

Accessible Rooms & Bathrooms / Accessibility

Hotel Contessa offers accessible suites with either King or Double Beds.

ADA HOTEL DESCRIPTION & AMENITIES

Hotel Contessa is valet only with wheelchair accessible ramp leading to the hotel’s main entrance with double door entry. Once inside the hotel lobby, there are lowered shelves at the registration desk that are wheelchair accessible. The three guest elevators are wheelchair accessible for access to the guest rooms, meeting spaces, pool, fitness center, restaurant and lounge. The concierge desk is also located in the hotel lobby and is accessible. The conference concierge and meeting spaces are located on the 2nd Floor and are accessible for attendees. All accessible guest suites have a 32-inch wide opening and are accessible. The ADA suites feature king or double beds, bathroom grab bars, sight and hearing impaired features in the room, a shower bench, low tub or roll-in shower and a hand-held shower head. The room is equipped with visual and audible door notification. Service animals are allowed for persons with disabilities. Fitness center and pool have 32-inch wide openings and are accessible. A self-operating lift is available at the pool. The restaurant and lounge are accessible.

ADA CITYVIEW KING SUITE

ADA City view King Suite

ADA suite includes bathroom grab bars, sight and hearing impaired features in the room, a shower bench, low tub and a handheld shower head. 626 sq. ft. one bedroom, separate living room with full-size sofa bed, in-room safe, wireless internet and two LCD HDTVs with premium channels. Suite is equipped with visual and audible door notification.

ADA City view King Suite Roll in Shower

ADA suite includes bathroom grab bars, sight and hearing impaired features in the room, a roll in shower, a shower bench and a handheld shower head. 626 sq. ft. one bedroom, separate living room with full-size sofa bed, in-room safe, wireless internet and two LCD HDTVs with premium channels. Suite is equipped with visual and audible door notification.

ADA CITYVIEW DOUBLE SUITE

ADA City view Double Suite

ADA suite includes bathroom grab bars, sight and hearing impaired features in the room, a shower bench, low tub and a handheld shower head. 626 sq. ft. one bedroom, separate living room with full-size sofa bed, in-room safe, wireless internet and two LCD HDTVs with premium channels. Suite is equipped with visual and audible door notification.

ADA City view Double Suite Roll in Shower

ADA suite includes bathroom grab bars, sight and hearing impaired features in the room, a roll in shower, a shower bench and a handheld shower head. 626 sq. ft. one bedroom, separate living room with full-size sofa bed, in-room safe, wireless internet and two LCD HDTVs with premium channels. Suite is equipped with visual and audible door notification.

Additional Information

• Elevators are equipped with Braille indicators, illuminated numbers and voice notification for the hearing impaired
• Pathway to conference concierge desk is accessible
• Conference concierge desk is accessible
• The business center on the conference level has 2 computers which can accommodate wheelchairs
• Meeting spaces have 32-inch wide opening and are all accessible
• Route to accessible guest rooms is accessible
• Accessible guest rooms have a 32-inch wide opening & are all wheelchair accessible
• All ADA guest rooms are located conveniently by the elevators
• Service animals allowed for persons with disabilities
• Self-operating lift available at pool
• Restaurant and lounge are accessible
• Fitness center has 32-inch wide opening and is accessible
• Pool entrance has 32-inch wide opening and is accessible
• Self-operating lift available at pool
• The hotel does not have on-site parking. All public parking lots located within one-block of the hotel offer handicap parking for your convenience.

OTHER ACCESSIBLE FEATURES ARE AVAILABLE

• Portable TDD devices for hearing impaired are available upon request (with advance notice)

THE FOLLOWING FEATURE IS NOT AVAILABLE

• Accessible transportation is not available