The Stone House Hotel welcomes people with disabilities and has developed this Access Statement to address some of the more common issues that disabled people face.  

This access statement is intended to provide additional information for all guests who wish to attend the hotel or use its facilities. Recognition has been given to include guests with an impairment, which could include: Mobility, Sight, Hearing, Learning Disabilities or any other hidden impairment. 

The Stone House Hotel aims to ensure that all employees, guests and others who use, or assist in, the provision of our services – whether they have a mobility difficulty, a visual impairment, are deaf or hard of hearing, are deaf blind, have a speech impairment or difficulty, have a learning difficulty or mental health disability, use a wheelchair, cane, walking frame or crutches, or have any other disability – are treated equally and according to their needs. 

We request that anyone wishing to make an enquiry or booking inform us of any special needs or disabilities that they may have in order for us to meet any personal requirements. All staff are fully trained to assist disabled guests with empathy. To comply with current Fire Safety regulations it is essential that anyone with a visual or hearing impairement notifies us when booking to ensure that we take the correct safety precautions during their stay.

The Stone House Hotel is located 1 mile north of Hawes, 17 miles west of Leyburn and is located 300yds from Brunt Acres road approximately 1 mile north of its junction with the A684 trunk road.

The hotel is within easy reach of the M6 and A1. The M6 is 23 miles to the west via the A684 (Junction 37)

The Stone House Hotel has 1 car park large enough to provide all guests with off-road parking. It is on a level graveled surface approx 25m from the main entrance of the hotel. Although there are no designated disabled parking spaces, guests with mobility difficulties can drive to the main entrance for check-in. The car can then be valet parked to the car park and returned for departures on request. We request that the main entrance area is kept clear of cars to allow emergency vehicle access.

There are 2 steps before the main entrance – each 140mm high. A portable wheelchair ramp is available.

All ground floor areas of the hotel are accessible to wheelchair users however disabled cloakroom facilities are not available. We do not have a lift or a stair lift so all guests with mobility difficulties should request ground-floor rooms. There are 5 ground-floor rooms in the main house. Although accessible from the main entrance by wheelchair, these rooms are not specifically designed for wheelchair access and therefore some mobility is required for entering the bedroom, moving around within the room and using the facilities including the bathroom.