Stay in the heart of Sundsvall, with the city’s most popular shopping area just around the corner and only a short walk to Casino Cosmopol. Banish those hunger pangs in our cosy, relaxed restaurant, warm up in our sauna and stretch your legs in our relaxation suite.
Parking:
- This hotel has no accessible parking
- Parking is located 200 meters from the hotel entrance
- There are no level differences in the path between the car park and the hotel
Entrance:
- The hotel has an access ramp or lift
- There is a non-revolving door at the main entrance with a minimum width of 80 cm
- Doors can be opened automatically
- There is a doorbell at night, which is accessible from a wheelchair
- There is no threshold at the entrance
- Seating is always available close to the entrance
Reception:
- You have clear access from reception to the entrance and lifts
- The reception desk is not lowered for better access with a wheelchair
- Reception has walking stick holders and a hearing loop
- You can borrow a vibrating alarm clock/fire alarm
- Seating is available close to the reception
Lifts and stairs:
- The hotel has at least one accessible lift with an open door width of 80 cm
- Lift doors can be opened automatically
- Both external and internal lift buttons are reachable from a wheelchair
- The control panel inside the lift doesn't have buttons marked in Braille
- There is no voice announcement of the floors or the direction of travel
Public toilets:
- There is 1 accessible bathroom available in the hotel's public area
- The bathroom door is accessible from a wheelchair and is at least 80 cm wide
- There are foldable armrests by the toilet
- The wash basin has a minimum height of 78 cm
- There is space under the wash basin to ensure it's accessible with a wheelchair
- There is a handrail on the inside of bathroom doors that open outwards
- Hooks are not reachable from a wheelchair
- Emergency alarm is available in the bathroom
Other:
- The corridors in the hotel are accessible by wheelchair
- There is a clear passage to the hotel's shop by wheelchair
- The hotel can offer at least one computer station that is accessible for wheelchair users
- Guide dogs are always allowed in the hotel
Room:
- The hotel has 2 disabled rooms
- The room door has a minimum width of 80 cm when open
- The width of the hallway in the room is at least 80 cm
- The disabled room has wooden floors
- The light switch is reachable from a wheelchair
- The rail for the coat hanger has a max height of 120 cm
- The wardrobe has either no doors or sliding doors
- The wardrobe shelf is accessible from wheelchair
- There is accessible space under the desk for a wheelchair
- The TV remote is placed on the side table when you arrive in the room
- The TV has subtitles or closed captions
- The bed height is 55 cm from the floor to top of the mattress
- There is a minimum of 80 cm clear floor space on both sides of the bed
- You will have a bed on legs
- The bed cannot be adjusted for legs and back
Bathroom:
- The bathroom door is accessible from a wheelchair and is at least 80 cm wide
- There is no threshold into the bathroom
- There is a handrail on the inside of bathroom doors that open outwards
- Emergency alarm is available in the bathroom
- There is available free space in the bathroom
- Hooks and bathroom towels are reachable from wheelchair
- The wash basin has a minimum height of 78 cm
- There is space under the wash basin to ensure it's accessible with wheelchair
- There is no single lever basin mixer
- The soap dispenser by the wash basin is reachable from wheelchair
- Toilet paper dispenser is reachable from wheelchair
- There is no threshold into the shower
- The shower has a shower curtain
- You can borrow a shower stool or there will be one available in your room
- The shower has a thermostatic mixer
- The shower handle is placed in its lowest position when you arrive to the room
- Shower creme and shampoo dispenser in the shower is reachable from wheelchair
Restaurant and bar:
- Walkways to the restaurant and bar are at least 100 cm wide
- There are no level differences in the restaurant
- Special needs menu
- There are aids (assistance and trays) available during breakfast
Meeting and conference areas:
- The hotel's meeting and conference area is accessible by wheelchair
- There are 1 disabled toilet available on the entrance floor
- The hotel offers a portable hearing loop that is available for meeting and conference guests
- There is at least one meeting room with a minimum door width of 80 cm
Latest Reviews
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Catalina Esmond
14 Apr 2018
3.5




Parking: 2.0
Accessibility: 4.0
Toilets: 4.0
Staff: 5.0
Read All ReviewsOn arrival saw no accessible parking for disabled guests which made me angry and bad start of my stay. At reception staff was good and helpful allotted me a disabled room which was quite large and accessible by wheelchair with all disabled facilities in the bathroom. Also there is accessible toilet available at entrance area for disabled guests. Breakfast in the morning was good. Apart from parking all the things was good.