This four-star Royal Tunbridge Wells hotel was built around an 18th century Georgian oast house in the Kent countryside and is one of the most desirable event venues in Kent.
All 84 bedrooms feature HD TV and complimentary high speed WiFi so you can relax at the end of a day’s shopping in Tunbridge Wells (just two miles away), after attending a meeting or function in the hotel or after a relaxing day in the swimming pool and facilities.
A DOG-FRIENDLY HOTEL
Mercure Tunbridge Wells Hotel is a dog-friendly hotel. We welcome small dogs if they’re well behaved and quiet. There is a maximum of one pet per room. Dogs are not allowed in the restaurant. A £15 per night charge will apply and guests are responsible for any damage caused. Call the hotel directly to advise that you will be bringing a pet.
Room
- There are accessible ensuite facilities.
- There is / are 2 room(s) which has / have accessible ensuite facilities.
- There is / are 0 adjoining room(s) available for carers.
- The room number or room name viewed was 111.
- The width of the door is 77cm (2ft 6in).
- The height of the bed is 63cm (2ft 1in).
- The measurement between the bed base and floor is 4cm (0ft 2in).
- Light switches are within 120cm from floor level.
- There is not a functional emergency alarm in the room.
- No emergency alarm is fitted in the room.
- An adjoining room is not available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
Accessible Ensuite
- The width of the door to the ensuite is 76cm (2ft 6in) (2ft 6in).
- The door opens by sliding.
- The door is light.
- The door is locked by a hook.
- The dimensions of the accessible ensuite are 186cm x 160cm (6ft 1in x 5ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 126cm (4ft 2in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted grab rails are available.
- The toilet seat is 42cm (1ft 5in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 75cm (2ft 6in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is not a functional emergency alarm in the ensuite.
- No emergency alarm is fitted in the ensuite.
- Disposal facilities are not available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
Accessible Toilet
- There are accessible toilet facilities within this venue.
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
- This accessible toilet is located off the bar area.
- There is level access to this accessible toilet.
Latest Reviews
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Caroline Kahn
07 Mar 2018
4.0




Parking: 4.0
Accessibility: 4.0
Toilets: 4.0
Staff: 4.0
Read All ReviewsThere is good parking available although car parked in disabled bays without displaying a Blue Badge. Booked a disabled room, when we got there discovered it was a twin room, not a double or king size. The room was ok but on the plus side, there were power points on either side of the beds which is essential these days. The bathroom did have plenty of space for a wheelchair and appropriate grab rails around the toilet. Staff were very helpful and courteous at all times.