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accommodation
196 High St, London E15 2NE, UK

A modern London hotel near Queen Elizabeth Olympic Park, Westfield Stratford City and ExCel London exhibition centre, with inclusive Wi-Fi and breakfast

The family-friendly Holiday Inn Express® London - Stratford hotel is a 10-minute walk from Stratford train, Tube and DLR station, where you can catch direct trains to London City Airport and the O2 arena. From Stratford International station, a 15-minute walk away, you can take high-speed trains to St Pancras station.

The landmark venues of Queen Elizabeth Olympic Park sports complex, and the towering ArcelorMittal Orbit sculpture are 10 minutes' walk from the hotel. The restaurants, cinema and bowling alley of the expansive Westfield Stratford City shopping centre are just a quarter of an hour's stroll away.

Business guests are a 15-minute DLR ride away from the ExCel London exhibition centre. At the hotel, you can host meetings for up to 80 people in the five flexible, air-conditioned spaces, with natural light and free Wi-Fi. Limited on-site parking is available on a first come first serve basis for a daily fee.

Set yourself up for the day with included Express Start Breakfast, served in the modern dining area, which is also open for evening meals. The open-plan lounge bar area is a great spot to chat with colleagues and friends over a glass of wine or catch the match on big-screen TVs, with a pint at the bar.

Parking

  • The venue does not have its own car park.

Public Car Parks

  • There is a car park for public use within 200m (approx).
  • The name of the car park is Westfield Car Park B.
  • The car park is located beneath the building.
  • Car park website http://www.uk.westfield.com/stratfordcity/getting-here/getting-there-car.

On Street Parking and Drop-off Details

  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.

Comments

  • There is lift access from the car park to the pedestrian area close to the hotel entrance.
  • The closest vehicle access at street level is from Westfield Avenue.

Reception

  • The desk is 5m (5yd 1ft) from the lift, on level 3.
  • There is level access to reception from the entrance.
  • This is by lift.
  • The reception desk is high.
  • The desk does not have a lowered section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Comments

  • Where the high desks are not appropriate, staff attend to guests at the low tables opposite the reception desk.

Room:

General Information

  • The Tourist Board rating is 4 star.
  • There are 188 rooms in total.
  • There are 0 standard ground floor rooms.

Accessible Rooms

  • There are accessible ensuite facilities.
  • There is / are 10 room(s) which has / have accessible ensuite facilities.
  • There is / are 10 adjoining room(s) available for carers.

Location of and access to rooms with accessible ensuite

  • The accessible room viewed is 15m (16yd 1ft) from the lift.
  • There is level access from an accessible entrance.
  • This is by lift.

Accessible Room

  • The room number or room name viewed was 502.
  • The width of the door is 89cm (2ft 11in).
  • The height of the bed is 55cm (1ft 10in).
  • The measurement between the bed base and floor is 12cm (5in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • It is not a push button style alarm.
  • An adjoining room is available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.

Accessible Ensuite

  • The width of the door to the ensuite is 86cm (2ft 10in).
  • The door opens outwards.
  • The door weight is light.
  • The door is locked by a (no lock).
  • The dimensions of the accessible ensuite are 260cm x 240cm (8ft 6in x 7ft 10in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 160cm (5ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 45cm (1ft 6in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 70cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm available in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.

Bath and Shower

  • There is not a bath.

Wheel In Shower

  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • The shower seat is flip down.
  • The flip down or fixed seat height is 48cm (1ft 7in).
  • There are handrails available.

Signage, colour contrast and lighting in accessible rooms

  • There is tactile and pictorial signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is good.
  • The colour contrast between the walls and floor is good.
  • The colour contrast between the internal hotel room door and wall is fair.
  • The colour contrast between the external ensuite door and wall is fair.
  • Lighting levels are medium.

Colour contrast and lighting in accessible ensuite

  • The colour contrast between the internal ensuite door and wall is fair.
  • The colour contrast between the walls and floor in the ensuite is fair.
  • The colour contrast between the drop down rails and wall is good.
  • The colour contrast between the grab rails and wall is good.
  • Lighting levels are low.

Auxiliary Aids - General

  • Some hotel rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) vibrating pillows and Teletext/subtitles/Ceefax.
  • Other sensory auxiliary aids available are pager for fire alarm,.
  • Vibrating fire alarms are available from reception.
  • The hotel does provide any other auxiliary aids for people with mobility impairments.
  • The other available auxiliary aid(s) is(are) ceiling tracking hoists.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with wheel in showers is all.

Comments

  • Accessible rooms are located on floors 4-7.
  • Where the connecting carers room is required it is offered free of charge.
  • The ensuite has an additional washbasin vanity unit in addition to the sink next to the toilet.

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