Hotel ibis London Excel Docklands Hotel ibis London Excel Docklands, Royal Victoria Dock, 9 Western Gateway, London E16 1AB, UK

For round-the-clock refreshments, our modern, welcoming bar and restaurant offers up varied international cuisine and all your favourite drinks - from a piping-hot coffee to an ice-cold G&T. Free fibre Wi-Fi offers speedy connectivity throughout, and each of our 278 bedrooms is equipped with our famous soft furnishings, Sweet Beds and power showers (all of which have earned us glowing reviews from happy customers).

Increasingly cool and cosmopolitan, London Docklands is an emerging area situated in the heart of southeast London. With a variety of waterside bars and restaurants to explore locally, all the iconic London landmarks are just half an hour away by tube.

Parking

• The venue does have its own car park.

Venue Car Park

• Parking is not free for all users.
• Parking is not free for Blue Badge holders.
• The car park type is multi storey.
• The car park is between the Ibis Hotel and ajdacent Novotel.
• There are 4 designated parking bay(s) within the car park.
• The dimensions of the designated parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).
• The nearest designated bay is 50m (54yd 2ft) from the car park entrance.
• The furthest designated bay is 70m (76yd 1ft) from the car park entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are slopes/ramps.
• The car park surface is concrete.
• There is a dropped kerb / non stepped access from the car park to the venue.
• The car park does have a height restriction barrier.

On Street Parking and Drop-off Details

• There is not a designated drop off point.

Comments

• The car park is on two levels.
• The Blue Badge parking spaces are on the upper level.
• Booking is not essential but is recommended.
• There is no direct access from the car park to the hotel.
• Guests parking on the upper level would need to return to street level using the vehicle access ramp.
• Guests may prefer to park on the ground floor.
• Alternatively, the Royal Victoria multi storey car park is close by.

Reception

• The desk is 5m (5yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk has a lowered section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The type of system is a portable loop.
• Staff are trained to use system.

Room:

General Information

• The Tourist Board rating is 3 star.
• There are 278 rooms in total.
• There are 0 standard ground floor rooms.
• There are 263 standard rooms on other floors.

Accessible Rooms

• There are accessible ensuite facilities.
• There is / are 15 room(s) which has / have accessible ensuite facilities.
• There is / are 7 adjoining room(s) available for carers.

Location of and access to rooms with accessible ensuite

• The accessible room viewed is 25m (27yd 1ft) from the lift.
• There is level access from an accessible entrance.
• This is by lift.
• No accessible rooms are located in a separate building from the main hotel.

Accessible Room

• The room number or room name viewed was 629.
• The width of the door is 80cm (2ft 7in).
• The height of the bed is 60cm (1ft 12in).
• The measurement between the bed base and floor is 27cm (11in).
• Light switches are within 120cm from floor level.
• There is a functional emergency alarm in the room.
• It is a push button style alarm.
• An adjoining room is available.
• Assistance dogs are welcomed to stay with guests in accessible rooms.

Accessible Ensuite

• The width of the door to the ensuite is 92cm (3ft).
• The door opens by sliding.
• The door weight is light.
• The door is locked by a (no lock).
• The dimensions of the accessible ensuite are 195cm x 150cm (6ft 5in x 4ft 11in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 143cm (4ft 8in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted grab rails are available.
• As you face the toilet, the wall mounted grab rails are on both sides.
• The toilet seat is 50cm (1ft 8in) above floor level.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm in height.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 80cm (2ft 7in).
• The tap type is lever.
• There is a mixer tap for the sink.
• There is a functional emergency alarm available in the ensuite.
• Disposal facilities are available.
• There are mirrors.
• Mirrors are placed at a lower level or at an angle for ease of use.

Bath and Shower

• There is not a bath.

Wheel In Shower

• There is a wheel in shower.
• The shower head is adjustable.
• The shower control type is lever.
• The shower seat is flip down.
• The flip down or fixed seat height is 49cm (1ft 7in).
• There are handrails available.

Signage, colour contrast and lighting in accessible rooms

• There is pictorial signage on or near the hotel door.
• The colour contrast between the external hotel room door and wall is fair.
• The colour contrast between the walls and floor is good.
• The colour contrast between the internal hotel room door and wall is good.
• The colour contrast between the external ensuite door and wall is fair.
• Lighting levels are adjustable.

Colour contrast and lighting in accessible ensuite

• The colour contrast between the internal ensuite door and wall is poor.
• The colour contrast between the walls and floor in the ensuite is poor.
• The colour contrast between the drop down rails and wall is poor.
• The colour contrast between the grab rails and wall is good.
• Lighting levels are bright.

Auxiliary Aids - General

• Some hotel rooms have auxiliary aids for people with sensory impairments.
• The available auxiliary aid(s) is(are) flashing alarms, vibrating pillows, and Teletext/subtitles/Ceefax.
• Other sensory auxiliary aids available are large button telephone.
• Flashing fire alarms are in rooms.
• Vibrating fire alarms are available from reception.
• The hotel does provide any other auxiliary aids for people with mobility impairments.
• The other available auxiliary aid(s) is(are) mobile hoists.
• Assistance dogs are welcome to stay with guests in rooms.
• The number of accessible rooms with wheel in showers is 15.

Ground Floor Standard Rooms

• There are not standard rooms on the ground floor.

Standard Rooms on Other Floors

• There are standard rooms on other floors.
• The other floors can be accessed by lift.

Comments

• The mobile hoist is shared with the adjoining Novotel.
• Please pre-book if required.