Hotel Novotel London Excel Hotel Novotel London Excel, Royal Victoria Dock, 7 Western Gateway, London E16 1AA, UK

Discover the Docklands during your stay at Novotel London ExCel. A London hotel near the O2 Arena, Canary Wharf and London City Airport. Admire the views of Victoria Dock from the Upper Deck restaurant and bar. Ideal venue for business with fully equipped meeting rooms. Sauna and hammam available: take the time to relax at Novotel.

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Please note that the hotel's bedrooms are being refurbished. 

Parking

• The venue does have its own car park.

Venue Car Park

• Parking is not free for all users.
• Parking is not free for Blue Badge holders.
• The car park is between the Novotel and the Ibis Hotel.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There are 4 designated parking bay(s) within the car park.
• The dimensions of the designated parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).
• The car park type is on the ground and mezzanine levels of the building.
• The nearest designated bay is 4m (4yd 1ft) from the hotel mezzanine car park entrance.
• The furthest designated bay is 25m (27yd 1ft) from the hotel mezzanine car park entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are slopes/ramps.
• The car park surface is concrete.
• There is a dropped kerb / non stepped access from the car park to the venue.
• The car park does have a height restriction barrier.
• The maximum height is 220cm (7ft 3in).

On Street Parking and Drop-off Details

• There is not a designated drop off point.

Comments

• The car park is shared with the Ibis ExCel Hotel.
• Although booking of Blue Badge spaces is not essential it is recommended.
• The accessible parking bays are on the upper (mezzanine) level of the car park, from which there is a step-free route directly into the hotel.
• Parking is paid for at the hotel reception on checking out.

Outside Access (Hotel Entrance from Car Park)

• This information is for the entrance located from the mezzanine car park level.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 78cm (2ft 7in) wide.

Reception

• The desk is 10m (10yd 2ft) from the lift.
• There is level access to reception from the entrance.
• This is by lift.
• The reception desk is high.
• The desk has a lowered section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The type of system is a portable loop.
• Staff are trained to use system.

Room

General Information

• The Tourist Board rating is 4 star.
• There are 257 rooms in total.
• There are 0 standard ground floor rooms.
• There are 243 standard rooms on other floors.

Accessible Rooms

• There are accessible ensuite facilities.
• There is / are 14 room(s) which has / have accessible ensuite facilities.
• There is / are 14 adjoining room(s) available for carers.

Location of and access to rooms with accessible ensuite

• The accessible room viewed is 16m (17yd 1ft) from the lift.
• There is level access from an accessible entrance.
• This is by lift.
• No accessible rooms are located in a separate building from the main hotel.

Accessible Room

• The room number or room name viewed was 821.
• The width of the door is 80cm (2ft 7in).
• The height of the bed is 60cm (1ft 12in).
• The measurement between the bed base and floor is 26cm (10in).
• Light switches are within 120cm from floor level.
• There is a functional emergency alarm in the room.
• It is a push button style alarm.
• An adjoining room is available.
• Assistance dogs are welcomed to stay with guests in accessible rooms.

Accessible Ensuite

• The width of the door to the ensuite is 80cm (2ft 7in).
• The door opens by sliding.
• The door weight is light.
• The door is locked by a (no lock).
• The dimensions of the accessible ensuite are 175cm x 210cm (5ft 9in x 6ft 11in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 140cm (4ft 7in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted grab rails are available.
• As you face the toilet, the wall mounted grab rails are on the left.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm in height.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 74cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap for the sink.
• There is a functional emergency alarm available in the ensuite.
• Disposal facilities are not available.
• There are mirrors.
• Mirrors are placed at a lower level or at an angle for ease of use.

Bath and Shower

• There is not a bath.

Wheel In Shower

• There is a wheel in shower.
• The shower head is adjustable.
• The shower control type is lever.
• The flip down or fixed seat height is 52cm (1ft 8in).
• There are handrails available.

Signage, colour contrast and lighting in accessible rooms

• There is tactile and pictorial signage on or near the hotel door.
• The colour contrast between the external hotel room door and wall is poor.
• The colour contrast between the walls and floor is good.
• The colour contrast between the internal hotel room door and wall is fair.
• The colour contrast between the external ensuite door and wall is good.
• Lighting levels are medium.

Colour contrast and lighting in accessible ensuite

• The colour contrast between the internal ensuite door and wall is good.
• The colour contrast between the walls and floor in the ensuite is poor.
• The colour contrast between the drop down rails and wall is fair.
• The colour contrast between the grab rails and wall is good.
• Lighting levels are medium.

Auxiliary Aids - General

• Some hotel rooms have auxiliary aids for people with sensory impairments.
• The available auxiliary aid(s) is(are) flashing alarms, vibrating pillows, and Teletext/subtitles/Ceefax.
• Other sensory auxiliary aids available are magnifying sheets available to borrow, large button telephones in all rooms.
• Flashing fire alarms are in rooms.
• Vibrating fire alarms are available from reception.
• The hotel does provide any other auxiliary aids for people with mobility impairments.
• The other available auxiliary aid(s) is(are) mobile hoists.
• Other mobility auxiliary aids available are wheelchair to borrow.
• Assistance dogs are welcome to stay with guests in rooms.
• The number of accessible rooms with baths is 7.
• The number of accessible rooms with wheel in showers is 7.

Ground Floor Standard Rooms

• There are not standard rooms on the ground floor.

Standard Rooms on Other Floors

• There are standard rooms on other floors.
• The other floors can be accessed by lift.

Comments

• The accessible ensuites with baths have handrails and drop down rails next to the toilet and handrails on the wall next to the bath.
• There is an adjustble height shower over the bath.