The Petersham Hotel The Petersham Hotel, Nightingale Ln, Richmond TW10 6UZ, UK

Victorian splendour combines with first class hospitality at The Petersham, Richmond. Experience elegant rooms, award-winning dining and unique event spaces at this 4-star hotel in Surrey.

Parking

• The venue does have its own car park.

Venue Car Park

• Parking is free for all users.
• The car park is at the front of the venue.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There are 1 designated parking bay(s) within the car park.
• The dimensions of the designated parking bay(s) are 260cm x 490cm (8ft 6in x 16ft 1in).
• The nearest designated bay is 10m (32ft 10in) from the main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are uneven surfaces.
• The car park surface is tarmac.
• There is a dropped kerb / non stepped access from the car park to the venue.
• The patron does not have to cross a road.
• The car park does not have a height restriction barrier.

On Street Parking and Drop-off Details

• There is not a designated drop off point.

Reception

• The reception desk is 8m (26ft 3in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are medium.
• There is not a hearing assistance system.

Room:

General Information

• There are 58 rooms in total.
• There are 3 standard ground floor rooms.
• There are 55 standard rooms on other floors.

Accessible Rooms

• There are accessible ensuite facilities.
• There is / are 1 room(s) which has / have accessible ensuite facilities.
• There is / are 1 adjoining room(s) available for carers.

Location of and access to rooms with accessible ensuite

• The accessible room viewed is 20m (22yd) from the main entrance.
• There is level access from an accessible entrance.
• No accessible rooms are located in a separate building from the main hotel.

Accessible Room

• The room number or room name viewed was 151.
• The width of the door is 75cm (2ft 6in).
• The height of the bed is 58cm (1ft 11in).
• The measurement between the bed base and floor is 5cm (0ft 2in).
• Light switches are not within 120cm from floor level.
• There is not a functional emergency alarm in the room.
• No emergency alarm is fitted in the room.
• An adjoining room is available.
• Assistance dogs are welcomed to stay with guests in accessible rooms.

Accessible Ensuite

• The width of the door to the ensuite is 92cm (3ft 0in) (3ft 0in).
• The door opens outwards.
• The door is heavy.
• The door is locked by a twist lock.
• The dimensions of the accessible ensuite are 200cm x 215cm (6ft 7in x 7ft 1in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 140cm (4ft 7in).
• There (no dropdown rail) on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted grab rails are available.
• As you face the toilet, the wall mounted grab rails are on both sides.
• The toilet seat is 47cm (1ft 7in) above floor level.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm in height.
• There is a sink.
• The sink cannot be reached from seated on the toilet.
• The height of the sink is 86cm (2ft 10in).
• The tap type is lever.
• There is not a mixer tap for the sink.
• There is not a functional emergency alarm in the ensuite.
• It is tied up and out of reach(higher than 10cm (0ft 4in) from floor).
• Disposal facilities are not available.
• There are mirrors.
• Mirrors are placed at a lower level or at an angle for ease of use.

Bath and Shower

• There is not a bath.

Wheel In Shower

• There is a wheel in shower.
• The shower head is adjustable.
• The shower control type is lever.
• The shower seat is none.
• There are handrails available.

Signage, colour contrast and lighting in accessible rooms

• There is no additional signage on or near the hotel door.
• The colour contrast between the external hotel room door and wall is good.
• The colour contrast between the walls and floor is good.
• The colour contrast between the internal hotel room door and wall is good.
• The colour contrast between the external ensuite door and wall is good.
• Lighting levels are medium.

Colour contrast and lighting in accessible ensuite

• The colour contrast between the internal ensuite door and wall is good.
• The colour contrast between the walls and floor in the ensuite is good.
• The colour contrast between the drop down rails and wall is good.
• The colour contrast between the grab rails and wall is good.
• Lighting levels are medium.

Auxiliary Aids - General

• Some hotel rooms have auxiliary aids for people with sensory impairments.
• The available auxiliary aid(s) is(are) vibrating pillows and Teletext/subtitles/Ceefax.
• Vibrating fire alarms are In rooms.
• The hotel does not provide any other auxiliary aids for people with mobility impairments.
• The number of accessible rooms with wheel in showers is 1.

Ground Floor Standard Rooms

• There are standard rooms on the ground floor.
• There is level access to ground floor rooms.
• Adjoining rooms are available.

Standard Rooms on Other Floors

• There are standard rooms on other floors.
• The other floors can be accessed by lift.
• Adjoining rooms are available.